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FREQUENTLY ASKED QUESTIONS
Bridal Jewelry
L. Priori Jewelry: our metal castings are done by the top casters in America. Finishing, stone setting, and minor repair work is all done in-house by our skilled bench jewelers.
More specialized work, like engraving or stone recutting, is done by our network of to-the-trade-only craftsmen, most of whom are in Philadelphia.
Estate Jewelry: our selection of estate jewelry is filled with previously owned, one-of-a-kind pieces that range from antiques to vintage to contemporary estate.
Yes, we will work with you to customize any piece you have your sights on!
For stock pieces we use G-H/SI2 quality recycled diamonds.
For any pieces you have customized, we can source lab grown, Canadian, etc. diamonds of any quality you prefer and will always match color and clarity.
We would love for you to stop by any of our studio locations for a Shopping Appointment!
If you're long distance from any of our locations we'd be happy to help you get set up with a Virtual Appointment.
Protect your investments by never wearing your jewelry to bed, while you shower, in the pool, or while you workout.
Most jewelry can be cleaned by soaking in warm water with gentle soap for 5-10 minutes and brushed gently with a soft toothbrush. If you're unsure please contact us on best practices to clean your piece!
Never soak opals, emeralds, pearls, turquoise, rubies, coral and other pourous gemstones.
Get prongs checked regularly.
Always store your fine jewelry pieces in the same safe spot every day.
For all in-stock pieces we aim to ship the same day you order. Otherwise you order will ship out in 1-2 business days depending if you order over the weekend.
For in-stock pieces that need sized - please allow 2 weeks for sizing.
For made-to-order pieces please allow 4-6 weeks for production.
Non-custom jewelry items may be returned or exchanged if shipped back to our office within 14 days of delivery to you.
Never hesitate to reach out with any additional questions! Send us an email at hello@lpriorijewelry.com and we'll get in touch as soon as we can.